Great Bali Villas COVID-19 Policy of our exclusively managed villas:
We support the Hospitality industry by offering the experience of booking incredibly luxurious villas in Bali, for an unforgettable journey you will always thank yourself for!
Flexibility is required though, as the Coronavirus impacts the tourism industry. In the event where your trip is disrupted due to Covid-19, the below terms and conditions apply:
We suggest that all guests should book their travel insurance that covers for Covid-19 impact. Should you wish to cancel your booking, we will supply you with the necessary paperwork to claim your travel insurance. If you are not covered by travel insurance, please refer to the policies on our managed villas below in the event your trip is disrupted.
GENERAL POLICY :
For existing booking made before 1st of June 2021
The existing cancellation policies apply. If the booking arrival date is equivalent to or more than thirty (30) days, we give the flexibility to postpone the booking and convert it into a credit voucher:
Up to eighteen (18) months from the initial arrival date if the booking is confirmed with full payment.
Up to twelve (12) months from the date of cancellation if the booking is confirmed only with a deposit. Balance payment can be done upon arrival.
If the booking arrival date is less than thirty (30) days, the cancellation policy will be based on the promotion rate booked by the guest.
For new bookings from 1st of July 2021 onwards:
Cancellations made more than thirty (30) days before the date of arrival are eligible for a credit note for up to twelve (12) months from your original arrival date OR a cash refund of 80% from the total invoice.
Cancellations made within thirty (30) days of the arrival date will be converted into a credit note for up to twelve (12) months from your original arrival date – no cash refund.
For peak season bookings: If you cancel anytime due to a COVID-related event, you will be provided with twelve (12) months credit from the original arrival date – no cash refund.
Booking refund or providing a credit note are based on the following conditions:
Your country of residence issues a travel ban or a warning of ‘Do not travel’ (or the equivalent) to the destination booked.
Your flight is canceled and alternatives are not available.
There is a government-enforced quarantine upon your return from one of our destinations.
Terms and Conditions:
A proof will be required before confirming eligibility to this clause.
Cash refund will be minus any fees that may be incurred for international remittance if requested.
Credit note allows you to rebook the same villa during the same rate period (season) within twelve (12) months of your original arrival date. You may confirm your travel dates at a later point in time, as long as the stay is completed within twelve (12) months of the original check-in date.
The minimum length of stay shall also follow the period of the new dates.
Policy for new bookings applies to selected managed villas.
Extension of credit note validity may be requested and it is subject to approval.
PROMO RATE & LONG STAY BOOKING POLICY :
For bookings made since 1st May 2020 for any special promotion rate or long stay booking (weekly & monthly), the cancellation will follow the Terms & Conditions of each promotion. Please make sure you are aware and read carefully the terms and conditions before making any booking.
Our Partner’s COVID-19 Policy
Great Bali Villas COVID-19 Health & Safety Guidelines
We commit to providing the high-level standards of Health & Safety in Bali Holiday Accommodation and have adapted our usual practices in line with World Health Organization (WHO) guidelines and we also follow local government updates to ensure the villas remain a COVID-safe getaway:
Cleanliness at the villa
Entry Requirements for Travellers
Updated 31 March 2022 based on the COVID-19 Task Force Circular Number 33 the Year 2022
WELCOME TO BALI!
Bali, the Island of Gods warmly opens its gate to welcome international travelers. You can enjoy our tranquil, beautiful, and tropical island with NO QUARANTINE and Visa on Arrival (VoA). These guidelines describe conditions to enter or exit Indonesia territory, especially Bali during COVID-19. It should be followed for your safe, enjoyable, and healthy trip to Bali. So, get your luggage ready and see you in Bali!
Visa On Arrival (VOA)
VoA – Visa on Arrival will be granted to passport holders/citizens of the following countries at I Gusti Ngurah Rai International Airport, Bali:
VoA-Visa on Arrival costs IDR 500.000 per person (no matter if adult or child) and the payment is on arrival.
VoA-Visa on Arrival entitles to a single Entry into Bali/Indonesia, stay up to 30 days, and can be extended a maximum of 1 time at Immigration Office (charge may be applied).
Payment can be done by: Visa Card Master Card Debit Card Cash in IDR or foreign currency Foreign Currencies USD, EURO, GBP, SGD, and others as per set exchange rate
VoA- Visa on Arrival Terms Conditions:
International Travelers Entry Terms Conditions:
Guidelines for PCR Swab Test/Health procedures upon arrival:
Indonesia Passport Holders
Residents are those with Bali KTP ( Identity cards) who will need to show proof of their identity card domiciled in Bali and can await their PCR on arrival test result at their place of residence.
Foreign National Passport Holders
Residents are those with Bali Identity cards who will need to show proof of their identity card domiciled in Bali and can await their PCR on arrival test result at their place of residence.
Departure procedure from Bali, what has to be done?
Note: Travelers remain responsible for verifying all documents required for the date they anticipate entering and complying with all Government health protocols.